>> Since you know him close
I *WISH* I knew him close!
But I think I know what you mean.
>> don't you think he is a little bit cold or shy with his fans???
Are you talking about during these recent Police performances? Or in general?
As far as live performances, Andy has never been very 'participatory' with the audience (at least once The Police shows got larger than clubs & halls). His playing style really keeps him busy, and Sting is given (or assumed) the role of being the 'showman', and handles the audience interaction.
If you can track down some of the live videos (many are bootlegs) of The Police from back then, you can see that Stewart and Andy have always had little interaction with the audience, and though all three are giving their all, Sting is the real 'talker'.
Yes, all three put out a great effort, but their shows have really always been about the music, and not any kind of 'stageshow'.
He's performed his own material live for years since the original breakup of The Police, and sadly I've never been able to see him live. Perhaps he's more personable/interactive when he does that. But I think it's just the way Andy is when he's playing. Not 'cold' or 'shy', but concentrating and reserved.
(I don't know if I'm making any sense, it's a bit late and I'm tired)
In any case, this is just my opinion, of course. I don't know the man personally...WISH I DID!