Yeah, I think we all agree the ticket situation sucks. Getting past this fact, here's what I've figured out from my experiences with ticketing so far, and ways to work the system to your best advantage.
1. Don't despair or rage about not having a BBRZ membership in time. Just make a pain of yourself with friends, family, and coworkers and find those who do, many of whom probably could care less about the Police. At the moment, I've already got 4-5 offers of codes lined up for the next wave of shows I might want to get tickets to, from folks I've talked to in the past week who are happy to help feed my addiction.
2. If you absolutely have to get to a particular show, don't even bother trying to get 4 tickets together. You're probably resigning yourself to the nosebleeds, if you can even get anything at all. This might change at some larger stadium shows, and I know folks like to be able to go and all sit together, but be realistic and have 2 folks trying for a pair each and figure out who sits with who later (or switch during intermission!) And don't rule out singles as you can probably get better tickets all around that way, especially in the general sale.
3. This has been said already but bears repeating: make sure you have a Ticketmaster account active, with current information, and that you're logged in to go at least ten minutes before the sale starts! And I'd also advise to store your credit card information on the site (I know lots of folks don't like to do this, but you can always delete the information after you've gotten your tickets). I've heard too many people say they lost great tickets because they typed in their credit card number wrong, or too slow, or there was some other problem when they submitted their information. The less room you leave for human error, the better your chances of getting through are.
4. Don't try keeping 2 ticketmaster windows open and searching for tickets at the same time, on the same computer. You'll get booted and lose your place in line.
5. If multiple dates are being offered at the location you want, aim for a non-Friday or Saturday night show, if possible. Less people can take off midweek for a show than on the weekend. The Friday MSG show, for example, went faster than the Wednesday show (and better tickets were available for Wednesday during the general sale - at least for the three minute or so window that anything was available!)
6. Don't trust your computer's clock - be on the ticketmaster site at least 5 minutes before the sale is supposed to start, and keep hitting that refresh button until the ticket sale option comes live. You don't want to be late by even 30 seconds.
7. If you get completely hosed, don't run to the scalpers and vendors just yet - check tpt.com messageboards and other fan sites where ticket trades and sales are only going to pick up as time goes on. Since no doubt lots of people were "teaming up" to make sure they got any tickets at all, there will likely be lots of extras up for grabs soon and at least some fans will be nice enough not to try to make a huge profit off of it.
8. If you ARE in the market for a "resale" ticket, be a little cautious of Ticketfast printed tickets unless you know the seller to be trustworthy (or buy it through a guaranteed service like Stubhub, where you are promised your money back if the ticket turns out to be a fake). No one stops you from printing as many copies of those Ticketfast tickets are you like, and only the first scan of that barcode through the door will work. As an extra precaution, make sure to get to the venue early with a Ticketfast ticket to make sure no one may come in after you with another copy of your ticket.
So far that's my advice...anyone have anything else to add?[/b]